commissions
terms of service
LAST UPDATE: 06/22/25
PAYMENT1. Customer agrees to pay the due amount upfront for any orders of value lower or equal to $100.2. On orders above $100, customer agrees to pay half the invoice total upfront. The other half must be paid on approval of the initial sketch.3. Any other payment schedule has to be mutually agreed before work commences.4. Customer accepts that work on the Product will not commence until payment has been received by Seller according to the above schedule.5. Certain types of work do not allow for a split payment. In such cases customer will be informed about this and will be asked to agree on a different payment schedule, before any work can commence.
PRODUCT DELIVERY6. Customer agrees that finished work will be delivered digitally to email address provided by Customer.7. Any other method of delivery, either digital or physical, must be mutually agreed before the work commences. Customer is obliged to bear any costs incurred by alternative delivery method, such as postal costs, material costs, digital service subscription fees etc. if applicable.8. It is sole responsibility of Customer to propose delivery method which works for both parties. Seller cannot be held accountable for Customer's loss of access to the delivery method, loss of delivered files, impediments such as spam filters or any other technical obstacles outside responsibility of the Seller.8b. Upon delivery of the product, it is the Customer's responsibility to store it properly. Loss of product due to negligence will not be reimbursed by the Seller. Seller can not guarantee that the original copy of the product will be available in the case that the Customer lost their files.
REVISIONS9. Customer has the right to THREE complete revisions in the sketching phase.10. Customer has right to a reasonable amount of minor edits after completion, such as changing an eyecolour or fixing a small detail, up to an additional 10% of the total time spent on creating the work.Any requests above that, however minor, will require a prior mutual agreement and will result in a proportional increase of order value.Any such increase will be invoiced separately. Work on any such excessive requests will not commence until the payment for the additional invoice(s) has been received.
CURRENCY CONVERSIONS11. Customer agrees to pay the total amount specified in USD.12. It is the sole responsibility of Customer to bear any currency conversion costs, bank transfer fees, payment provider service fees and any other costs involved in transferring funds to the Seller.13. Payment is considered as received and completed only when total amount received is equal to the invoice amount in USD.
REFUND POLICY14. Customer has right to request a full refund if there has been no progress for two consecutive months, or when Product has not been completed within four months.These provisions exclude work interruptions caused by unforeseen circumstances such as illness, accident or any other credibly documented reason for interruption of work.15. Customer obliges to contact the Seller in a fast and responsive manner, responding swiftly to any requests for comments, clarifications, opinions, validation of progress etc. Lack of timely communication on behalf of Customer will be recognized as implicit approval of all work progress and current state of the Product.
PERSONAL AND COMMERCIAL USE16. The Product received is for personal use only. Any use of the Product for commercial purposes, reselling, reproduction, merchandising, or publishing for reasons other than personal purposes has to be approved beforehand by the Seller.17. Commercial usage rights for merchandising, branding, or asset usage will incur an additional 200% fee.18. Customer MAY NOT use the product in any blockchain-related technology, including NFTs, cryptocurrency, or future inventions in the space.18b. Customer MAY NOT use the product for AI datasets or for AI tools and any present or future inventions in the space.
CANCELLATIONS17. Seller reserves the right to refuse or cancel any order, under condition of full refund, without giving reasons to Customer.18. Any disrespectful behaviour will not be tolerated and may result in a cancellation of the order. Customer will receive full or partial refund depending on amount of work completed. Seller will have full right to refuse any service to the Customer in the future.
WHAT TO EXPECT
1. Invoice is sent + paid in full.2. Within one week, you will be sent a sketch for approval. at this point, you may request any additions or changes.3. Once you approve the sketch, I will continue rendering your piece.I update progress real-time on trello, but if you would like photo updates, just ask!4. Apon completion, I'll message you to notify and confirm your email.5. I will send over your high quality file(s) and thank you for your patronage!
copyright
I, the artist, hold all rights to the artwork i produce unless otherwise agreed apon.
I may post your commission on social media or use it to otherwise promote my work.
You, the commissioner, may use my copyrighted work for personal use. This includes usage that does not earn you money, (such as on social media as a pfp / banner, or on your toyhouse as a pagedoll).
If you are using your commission for something that earns revenue, (such as merchandise, streaming assets, etc.) This is considered commercial use and is not allowed without prior discussion and payment.
As stated in the personal and commercial use section in my TOS, commercial work is subject to a 200% commercial use fee. This gives you the indefinite rights to alter, reproduce, and sell your commission on any merchandise / platforms that produce revenue.
Commercial rights come with the original files which include separate PSD layers. Please discuss this with me beforehand so I may take extra precautions when preparing your files.